Your firm’s time is valuable. LexisNexis® InterAction® streamlines how you work at every step, so your team works smarter.
Relationship Intelligence Made Smarter
With a comprehensive approach to data quality, control, security, and compliance, InterAction uses a robust set of tools to create a more efficient workflow that empowers your firm to uncover who-knows-whom, drive engagement, and develop opportunities through information stored in your contact database.
Automate Contact Collection and Updates
Paired with our world-class data quality tools, our passive data capture keeps contact data clean, current, and complete with automated data collection from email headers and signature lines. Powered by AI, your staff won’t need to do any additional data entry.
Data Right Where You Need It
InterAction embeds relevant data throughout your firm’s workflow so you can access and update data while staying focused on the job at hand. Embedded data is delivered at the right time within your firm’s preferred applications so your teams can update, access, and consume client relationship data within their natural workflow. With our Task Management feature, your team receives proactive alerts that drive efforts to meet firm goals and win new business.
More Data Control, Less IT Burden
Create more efficient firm operations with InterAction’s unique hybrid cloud-based functionality. Our LexisNexis patented technology provides an intuitive, simplified user experience that complements existing software while alleviating IT burden with incremental automatic software updates. The result: secure data with minimal technical resources and reduced downtime for users.
What Our Clients Are Saying
“That’s the beauty of the tool—it is flexible and customizable. We now have a great technology platform upon which to build our client relationship management strategy.”
– Julien Desmottes, Global Director, Integration Services, Dentons Europe
“Our goal is to build a streamlined interface that provides our lawyers with insight on every current and potential client from a holistic view with centralized data.”
– Aleisha Gravit, Chief Marketing and Business Development Officer, Akin Gump
“There’s no value in historical data if it isn’t accurate. InterAction helped us clean up our data and eliminated the nightmare of reconciling spreadsheets containing conflicting records.”
– Jennifer Holbrook, CRM Manager, Frost Brown Todd LLC
“I have been using InterAction for years and have seen continuous improvements made over time. The team at IA is incredibly responsive to customer needs.”
– Danielle Lopez, Director of Marketing and Business Development, Brouse McDowell
Collect and Maintain Client Relationship Data
Your firm’s relationship data can go further with the right support. InterAction’s tools and services help your firm collect, maintain, enrich, and leverage your contact data for greater outcomes.
Surface Client Data Across Your Business Systems
Maximize the value and use of your data by making it available where your team needs it the most.